Questions we hear often

Three things. First, we're AI-first — we don't just build software, we find where AI creates genuine leverage in your business. Second, our delivery model: a UK-based lead owns strategy and client relationships at £55–£75/hr, while an offshore engineering team builds the systems at £35–£60/hr. That's 65% less than London agencies charging £55–£95/hr for every team member. Third, we ship in 2–3 week cycles — no six-month builds with a big reveal.

A UK-based delivery lead owns the strategy, client relationship, and technical decisions at £55–£75/hr. An offshore engineering team builds the systems at £35–£60/hr. Compare that to London agencies charging £55–£95/hr for every team member — the savings come from not carrying London overhead on every engineer. You get the same quality of thinking and delivery, just without the London rent baked into every hour.

Our delivery lead is UK-based. Our engineering team works remotely across multiple time zones with UK timezone overlap. This gives us the quality of UK thinking with the cost efficiency of a global team.

Most engagements start with a 1–3 week discovery or assessment phase, then move into 2–6 week delivery cycles. Each cycle produces something working — no six-month builds with a big reveal at the end. The exact timeline depends on scope, but we design every engagement to deliver value within the first 30 days.

Every engagement has a fixed price and a clear scope. If the scope changes — and it often does, because you learn things during delivery — we have a conversation. We'll tell you what the change means for timeline and cost before we do anything. No surprise invoices.

We don't hand over a repo and walk away. Every engagement includes deployment, monitoring setup, documentation, a handover session with your team, and 30 days of post-deployment support. After that, most clients continue with us on a retainer or move to the next cycle.

Yes. After the initial engagement, we offer retainer arrangements for ongoing development, monitoring, and support. Most clients run 2–4 cycles with us before transitioning to their own team — and we help with that transition too.

Node.js is our primary delivery platform because it's fast, scalable, and we know it deeply. But we work across the full stack: Python for ML/AI workloads, PostgreSQL and MySQL for data, AWS for infrastructure, and whatever else the problem requires. We're pragmatic about technology — we use what works, not what's fashionable.

We work with LLMs (OpenAI, Anthropic, open-source models), RAG pipelines, fine-tuning, embeddings, vector databases, and production ML infrastructure. We don't do research — we take proven AI capabilities and integrate them into production business systems.

Production systems. Every line of code we write is built for production — with tests, monitoring, and deployment automation from the first commit. We don't do prototypes that need rewriting. If you need a proof of concept, we'll build it on production architecture so it can grow.

Security is built in from day one, not bolted on at the end. We follow ISO 27001-aligned practices, encrypt data in transit and at rest, and sign NDAs as standard. For regulated industries, we have experience with SOC 2, GDPR, and financial services compliance requirements.

Our services range from £8K for a focused assessment (AI Readiness Audit, Architecture Review, Code Audit) to £60K+ for enterprise-scale programmes (EnterpriseSuite). Most clients start with a £8K–£15K engagement and expand from there. See our pricing page for full details.

Our clients report an average 41% ROI on automation engagements. Lead automation typically pays for itself in under 3 months. Cloud cost optimisation engagements often identify 30–40% in savings. The ROI calculator on our homepage lets you estimate your specific savings.

Fixed price, always. Every engagement has a clear scope and a fixed price. We believe in transparency — you should know what you're paying before we start. If the scope changes, we have a conversation and agree on the adjustment together.

That's what the discovery phase is for. Start with our Service Quiz or Guided Onboarding to get a recommendation, or book a free 30-minute consultation. We'll tell you honestly whether we're the right fit — and if not, we'll point you in the right direction.