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Support library / Practical guidance
Guidance for accessing your workspace, reviewing delivery, managing billing and getting the right help.
8 articles
A simple impact-based guide to urgent, high, medium and low priority support requests.
A quick guide to invitations, projects, approvals and support in the Voodoo AI client workspace.
Create a useful support request and keep every update in one project-linked conversation.
How to review milestone work, give actionable feedback and keep project decisions moving.
How invitation-only email-code sign-in works and what to check if your code does not arrive.
Where to find invoice details and how to raise a billing or payment question.
Simple steps for protecting access and sharing only the information a project or support request needs.
The practical details that help the team reproduce a problem and shorten the time to resolution.
Raise a request and keep the answer connected to your project.