Support library

Clear answers for the work already underway.

Practical guidance for accessing your workspace, reviewing delivery, managing billing and getting the right help from the team.

Browse by topic

Start with the part of the service you need.

8 articles

Getting started

A quick guide to invitations, projects, approvals and support in the Voodoo AI client workspace.

Getting started

How invitation-only email-code sign-in works and what to check if your code does not arrive.

Technical support

Create a useful support request and keep every update in one project-linked conversation.

Technical support

The practical details that help the team reproduce a problem and shorten the time to resolution.

Technical support

A simple impact-based guide to urgent, high, medium and low priority support requests.

Projects and delivery

How to review milestone work, give actionable feedback and keep project decisions moving.

Account and billing

Where to find invoice details and how to raise a billing or payment question.

Security and privacy

Simple steps for protecting access and sharing only the information a project or support request needs.

Existing clients can raise and track a project-specific request in the client workspace.